Privacy Policy · Stilez

This Privacy Policy explains how Stilez (“Stilez,” “we,” “us,” or “our”) collects, uses, and shares information when you use the Stilez mobile application (the “App”). Stilez is operated by DUIBL LLC. If you have questions, contact us at [email protected].

By using the App, you agree to this Privacy Policy.

1. The short version

We ask for as little as possible. You sign in with Apple; we receive your email and name.
Your outfit photos, closet photos, and ratings history are stored on your device, not on our servers. When you ask the App to rate a fit, scan an item, or remove a background, that one image is sent to AI providers to process your request, then discarded. It is not used to train models or kept by us.
We do not sell your data, run third-party advertising, or track you across other apps or websites.
You can delete your account and data at any time from Settings → Delete Account.

2. Information we collect

a. Information you provide

Account information (via Sign in with Apple): your name and email address. If you use Apple’s “Hide My Email,” we only receive the relay address.
A username you choose in the App.
Photos you submit for a specific action: rating an outfit, scanning a closet item, or removing an item’s background. These are processed to fulfill your request (see Section 4).
Optional inputs you type, such as an occasion description (“wedding,” “first date”), feedback you send us, or onboarding survey answers.

b. Information stored only on your device

The following stay on your phone (in the App’s local storage) and are not uploaded to our servers:

Your rate-my-fit history and scores.
Your closet items, their photos, and saved outfit combinations.
Your profile photo and app preferences (e.g., dark mode, dressing-style preference).

If you delete the App, this on-device data is removed with it.

c. Information collected automatically

Usage counters tied to your account (e.g., how many ratings or scans you’ve used today) to enforce free-tier limits and your subscription.
Technical request logs for our AI features, which record metadata such as timestamps, which feature was called, success/failure, and token counts. These logs do not contain your photos or the content of your results.
We do not use third-party analytics SDKs, advertising identifiers (IDFA), or cross-app tracking.

d. Subscription information

If you purchase a subscription, Apple processes the payment and a subscription-management provider validates and manages the subscription receipt and status on our behalf. We receive your subscription status and product, plan dates, and an anonymized purchase identifier, not your full payment card details.

3. How we use information

We use the information above to:

Authenticate you and maintain your account.
Provide the App’s features: rate outfits, build and improve your closet, suggest fits, remove image backgrounds.
Enforce free-tier limits and manage subscriptions.
Respond to support requests and feedback.
Protect against abuse, fraud, and free-trial farming, and to debug and improve reliability.
Comply with legal obligations.

We do not use your photos or content to train AI models.

4. How your photos are processed

When you take an action that needs AI, the relevant image and minimal context are sent over an encrypted connection through our backend to third-party AI providers, used only to generate your result, and then discarded by us. What is sent depends on the action:

Rating an outfit or scanning a closet item: the photo and any optional occasion text are sent for image analysis.
Fit suggestions and closet tips: text descriptions of your items (no photos) are sent.
Removing an item’s background: the item photo is sent for image processing.
Generating example product images: only a short text description (no user photo) is sent.

These providers process the data only to return your result. Your photos are sent solely to fulfill your request, are not retained by us after the result is produced, and are not used to train AI models. Generated example images are generic product renders, not your photos.

5. Categories of recipients

We share information only with service providers who process it on our behalf to run the App. We do not sell personal information. We share with the following categories of recipients:

AI processing providers: to analyze your photos and generate ratings, suggestions, and example images. Your photos are sent only to fulfill your request, are not retained by us, and are not used to train models.
Cloud infrastructure provider: hosting, database, authentication, and file storage.
Subscription-management provider: to validate and manage your subscription.
Apple: Sign in with Apple and in-app purchases.

We may also disclose information if required by law, to enforce our Terms, or to protect the rights, safety, and property of our users or Stilez.

6. International data transfers

Some of our service providers may process data internationally, including outside your country of residence. Where required, such transfers rely on appropriate safeguards. By using the App you understand your request data may be processed in these regions to deliver AI features.

7. Data retention

On-device data (history, closet, photos) persists until you delete it or remove the App.
Account and server data (profile, usage counters, logs) are retained while your account is active.
Submitted photos are not retained by us after a result is produced.
When you delete your account, we delete your authentication record and your personal content. We may retain a minimal, limited record (e.g., a hashed subscription identifier and abuse counters) to prevent free-trial abuse and to meet legal/financial obligations, as described in Section 8.

8. Your choices and rights

Delete your account and data: Settings → Delete Account. This removes your sign-in and personal data. Note: deleting your account does not cancel an active Apple subscription. Manage that in the App Store.
Access/correction: contact [email protected].
Depending on where you live (e.g., EEA/UK, California), you may have rights to access, correct, delete, or port your data, and to object to certain processing. Email [email protected] to exercise them; we will respond as required by law.

9. Children

The App is not directed to children under 13, and we do not knowingly collect data from them. If you believe a child has provided us information, contact [email protected].

10. Security

We use encryption in transit, scoped database access controls (row-level security), and server-side secrets to protect your information. No system is perfectly secure, but we work to protect your data and limit what we collect in the first place.

11. Changes to this policy

We may update this Privacy Policy. Material changes will be reflected by the “Last updated” date above and, where appropriate, by notice in the App. If we materially change the categories of data we collect, or how we use or share it, we will update this policy accordingly.

12. Contact

[email protected]
Stilez, operated by DUIBL LLC